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Application Manager.

We are seeking a proactive and experienced Application Manager to join Dains at our Birmingham office.

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Job Type

full-time

Location

Birmingham

Dains are recruiting an experienced and strategic Application Manager, to join our highly successful IT team.

Our recent acquisitions create a fast-paced and exciting place to work! You will be working across the whole Dains Group, giving you exposure to different service needs that will allow you to work independently in the development of a strong applications process.

As Application Manager, you will be responsible for overseeing the management, maintenance, enhancement and merger of our CCH applications across the group. This role requires a deep understanding of CCH software, excellent problem-solving skills, and the ability to work collaboratively with various stakeholders to ensure the smooth operation and continuous improvement of CCH. You will play a pivotal role in shaping the organisation’s IT landscape.

Your Education, Skills & Experience

  • Proven experience in managing CCH applications or similar software

  • Strong technical skills and knowledge of application management best practices

  • You should have experience working with stakeholders to gather and analyse business requirements

  • Excellent problem-solving and analytical skills

  • You should have strong communication and collaboration abilities

  • Ability to manage multiple projects and priorities simultaneously

  • Proven ability to develop and implement solutions that optimise business operations

Why Dains

Ranked 29th in the National Accountancy Age ranking by firm size. With over 700 talented individuals across the UK and Ireland, we're a force to be reckoned with. Our core services are Accountancy & Business Services, Audit, Corporate Finance, Forensic Accounting, and Taxation alongside outsourced FD and HR support. Integrated into our DNA are the values of Fairness, Working & Succeeding Together, Integrity and Valued Relationships. This shapes everything we do, creating a vibrant and supportive work culture.

What We Offer

At Dains, our employees are our greatest asset. We're committed to providing the best working environment, where you'll have the opportunity to learn, grow, and thrive. From development and training to flexible benefits and hybrid working options, we prioritise your well-being and professional development.

Our people are what make us great

  • Our People

    At Dains, our employees are our greatest asset. We are also an Investor in People Gold Award winner.

  • The Environment

    We're committed to providing the best working environment, where you will have the opportunity to learn, grow, and thrive.

  • Your Wellbeing

    From development and training to flexible benefits and hybrid working options, we prioritise your well-being and professional development.

  • Your Future

    We are heavily investing in learning and development with the intention of being the market leader for growing and nurturing professionals.

Your Role

Responsibilities

  • You will be overseeing the day-to-day operations of applications, ensuring their availability, reliability, and performance

  • You will provide technical support and troubleshooting, addressing any issues that arise in a timely manner

  • Managing the planning and implement application upgrades, enhancements, and new features to meet the evolving needs of the organisation

  • You will collaboratively work with IT, business units, and external vendors to ensure that applications align with business requirements and objectives

  • You will develop and deliver training programs for end-users, and create comprehensive documentation for application processes and procedures

  • Ensure that applications comply with industry standards, regulations, and security protocols

  • Monitor application performance and implement improvements to optimise efficiency and user experience

  • You will lead and manage application-related projects, including planning, execution, and delivery within established timelines and budgets

Our commitment to you

Benefits
25 days annual leave (increases with length of service) plus normal statutory bank holidays)
Hybrid and flexible working options
Buy and sell annual leave
Life assurance
Private medical
Cycle to work scheme
Greener car scheme
Regular development reviews and training
Group staff pension scheme
Discounted shopping platform
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Dains are a climate positive company

Click the play it green icon floating to the right to find out more about our pledges so far.

Where this role is based

Birmingham

Head Office 2 Chamberlain Square Birmingham B3 3AX

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Do you have what it takes?

If you have any problems submitting your application using the form below then please send your application to Nicola Jones (remembering to quote the job and location you are applying for).

Apply

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The Application Process

  • .

    1. Applications

    Please complete the application submission form at the end of the job spec or send your full CV to applications@dains.com.

  • .

    2. Assessment

    If your application is shortlisted, you will be contacted, and a telephone screening interview will be scheduled.

  • .

    3. Interview

    Following a successful telephone screening interview, you will be invited to attend a face-to-face interview with the hiring manager.

  • .

    4. Evaluation

    You will be notified of the outcome of your interview and provided with feedback.